ServiceNow developer

Information Technology   |   Calgary

Job Description

Information Technology

Key Responsibilities The successful candidate will be responsible for: • Assisting with configuration of the platform when an administrator cannot; • Developing as described in the functional specifications; • Creating and documenting stories throughout their lifecycles; • Carrying out unit and integrated tests consistent with the company’s quality management approach; • Presenting the configured solution to clients before user tests; • Developing, designing, configuring, and deploying new application modules, workflows, catalog requests, scripts, user interfaces and other components of the ServiceNow platform; • Creating and managing ServiceNow tables/views according to needs; • Creating and managing Web service integrations using SOAP and REST; • Developing and documenting best practices and reusable assets; • Maintaining documentation for the administration and configuration of the application; • Participating in the process of collecting business requirements when new opportunities arise; • Combining business knowledge and analysis with programming skills to develop applications that meet specific business needs; • Responding to service issues and manage Level 3 application support issues; • Ensuring constant quality and total compliance with coding standards; and, • The predefined version and change management processes. Skills and Qualifications The qualified candidate must have: • A Bachelor’s in Information Technology or equivalent; • Experience with the ServiceNow platform; • Experience in JavaScript, SOAP/REST, XML/HTML/CSS programming; • Knowledge of Agile/Scrum practices; • PPM and Agile 2.0 experience would be ideal; • Experience with Angular JS and Bootstrap web portals (asset); • Knowledge of ITIL practices (certification would be an asset); • Experience with incident management, service request management, problem management, change management, and configuration management; and, • ITIL Foundations certification.